WE’RE HIRING!
About Wagner’s
Wagner’s has been locally owned and operated in Tuscaloosa, AL since 1953! Much has changed over the last 70+ years, however one thing remains : our priority of offering exceptional customer service and the best products to the community.
Our purpose is to outfit our community in order to provide happiness. We strive to create a welcoming and inclusive environment to people of all walks of life. Our core values are be a blessing, deliver legendary customer service, take pride in our work, be open to growth, and have fun.
Retail Sales Associate
Responsibilities
As a Sales Associate, you are the face of Wagner’s! Assisting customers in finding the perfect shoe for their needs is your number one priority. This position is always going above and beyond to take care of our customers needs. In addition to customer service, you may at times assist in other areas of the business including but limited to : inventory management, store operations, marketing efforts, community outreach events and races.
Qualifications
Able to communicate professionally with customers and team
Motivated, self-starter, with a positive attitude
Reliable, adaptable, willing to learn
Customer focused
Past retail experience is not required, however other relatable experience is encouraged
An interest in running/healthy lifestyles is a plus!
Available to work some weekends and holidays
Position requires standing and moving around for periods of 2-4 hours without a prolonged rest break. Occasional moderate to heavy (10+lb) lifting and carrying of boxes, as well as bending and reaching overhead may be required.
In order to gain knowledge about our operations and product offering, extensive training is required. You will be tested on product knowledge prior to being released to assist customers on your own. Depending on your learning style, some “studying” outside hours of work may be necessary.
Perks
Perks/commission on certain items
Flexible schedule
Store Discount at all Wagner’s locations
Fun atmosphere and culture
Involvement in local races and community events
Retail Manager
You may be a good fit if…
You are a humble leader. You take pride and ownership in overseeing all aspects of store operations and customer experience. You are a problem solver and a pro at making tough decisions. You are a self starter, can multitask and have attention to detail. You have a track record of effective communication and conflict management. You are open to growth and willing to adapt and learn new things. You create a fun atmosphere to work in and love what you do!
Responsibilities
Hiring, maintaining and managing a staff of 10+ sales associates
Holds employees accountable to uphold legendary customer service
Holds all employees accountable to hit KPIs
Manages Payroll
Inventory management - has an understanding of sell thru performance, markdowns, and product lifecycle
Visual merchandising
Assists in website management
Assists Community manager in planning and executing Wagner’s hosted events
Assists Community Manager in community outreach events
Assists in Digital Marketing
Meets or exceeds individual and store level KPIs
Has a strong knowledge of products
Schedule
Full time, ~40+ hours/week
Available to work a flexible schedule, including days, evenings, weekends, and holidays
Benefits
Store Discount at all Wagner’s locations
Simple IRA
Flex Spending Account
Cell phone stipend
PTO
Quarterly bonus when KPIs are met or exceeded
Qualifications
Understands or has the ability to learn Excel, POS system, and other technologies as needed
Ability to gain strong knowledge of products
Highschool diploma required
Some college education preferred
Previous experience leading people is preferred
Previous customer-facing sales experience is preferred
An interest in running, fitness, or healthy lifestyle is a plus!
How To Apply
Please complete the contact form below and then we will be in contact.
Or for the quickest response time, email us directly “wagner@wagnersrunwalk.com”. Please include your resume, work availability, and a brief statement of why you are interested in working with us.